Supporting and managing your website
Our website maintenance and support services are designed to keep your website up to date and in tip-top condition. From annual plans with guaranteed service level agreements to ad-hoc support whenever the need arises: we can help you.
We’ve done it all over 15 years: from resolving complex domain ownership disputes to restoring hacked websites. Alongside updating software, taking backups, fixing errors, hardening security, setting up email and supporting your team with day-to-day management of the website.
Annual, monthly or ad-hoc support
Our services are tailored to your specific circumstances and requirements: with monthly, annual or ad-hoc support plans available.
Ad-hoc needs arise from time-to-time: and we aim to provide fast support whether you are an existing client or not. Whereas ongoing maintenance and support packages are all about proactive monitoring to prevent issues from arising in the first place: by updating software, managing domain name renewals and ensuring that your website and email continue to work 24/7/365.
Ongoing packages also include technical support by telephone and email with guaranteed service level agreements to resolve issues in a timely manner. We also help with day-to-day management of the website: such as editing content, adding new pages, changing product prices etc.
Tell us your requirements to get started
Why not see if Blue Ice Website Design is a good fit to work on your next project? You can tell us your requirements to get started.